Why Choose Shop Rongrong?
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Personalized Experience
Our artist will capture the essence of your reference photo, adding a personal and artistic touch to every detail.
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Perfect Gift Idea
Our custom portraits make a thoughtful, one-of-a-kind gift for any occasion. Surprise your loved ones with a personalized piece of art they’ll treasure forever!
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Quick Turnaround
Receive your custom portrait in as little as 6-10 business days (after revisions).
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High-Quality Art
Our experienced artist ensures that every piece is unique, stylish, and ready to be treasured for a lifetime.
FAQs
1. How do I upload my reference photo?
After selecting your custom portrait option, you'll be prompted to upload your reference photo during the checkout process. Make sure the image is clear and represents the people or pets you'd like included in the portrait.
2. How many people or pets can I include in my portrait?
Each custom portrait can include up to 5 people or pets. If you need more than 5 subjects, please contact us directly for a custom order.
3. How long does the process take?
Once we receive your order and reference photo, the first sketch will be ready in 3-5 business days. After you approve the sketch, the final colored version will take another 3-5 business days to complete.
4. Can I request revisions to the portrait?
Yes, you are allowed 2 revisions—one during the sketch phase and one after coloring. If you'd like additional revisions, they are available for $30 per revision.
5. How will I receive updates and my final portrait?
All communication, including sketches, revisions, and final files, will be sent to the email address provided with your order. We will keep you informed at every stage of the process!
6. What is the size of the portrait?
Your custom portrait will be drawn at 8.5 x 11 inches, making it ideal for framing and displaying in your home.
7. What if I need more revisions?
We offer 2 revisions included in the price—one during the sketch phase and one during the coloring phase. If you require more changes, you can purchase additional revisions for $30 each.
8. What file format will the final portrait be delivered in?
The final portrait will be delivered as a high-quality digital file via email, ready for printing at home or through a professional print service.